Issues arise when Alexa loses connectivity to the … Please try a little later." VoiceBrew covers that, too! August 2020 The "I'm having trouble understanding you" error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you're saying. The "I'm having trouble understanding you" error occurs when an Amazon Echo device has trouble contacting the Amazon servers to help decipher and understand what you're saying. Failing all of that, please submit a diagnostic and respond with the confirmation number. I'm having trouble understanding right now. It could be because you lost the wireless connection, or perhaps your internet service is down. The symptoms of this issue are a red light and Alexa constantly telling you: “Sorry, I’m having trouble understanding you right now. Resetting the Alexa-enabled device back to factory defaults may fix the issue. So if this is the first time you experience this error message from Alexa, you might just need to wait a little bit for Alexa to come back online. And you won’t need to sign in again or anything like that, it’s super easy. The first step is to check your router. I … A little later she's still having trouble. There are so many life-changing ways to use Alexa, but most people aren’t familiar with all of the things Alexa can do. See if the problem is on Amazon's end. Try these troubleshooting steps in the order presented to narrow down your issue and get Alexa listening again. It could be because you lost the wireless connection, or perhaps your internet service is down. Visit the Amazon Alexa help page. How to use Alexa’s voice support on your iPhone, right now. Alexa doesn’t understand. Contact Amazon support to see if the company is experiencing any issues. This seems to work for playing BBC radio stations. So I unplugged it for 30 seconds,let it reconnect and now its working fine. Please try a little later” Please try a little later." For example, "play Radio 1 on the BBC" to play Radio 1. Alexa Having Trouble Understanding Right Now – Solved. Just noticed that custom actions are now available in Routines in the UK. There may even be an issue on Amazon's end. This way we can identify the cause. ORIGINAL STORY:Amazon Echo is the firm's range of smart speakers that have its assistant, Alexa, built-in. How to Fix It When Your PS5 Wi-Fi Is Slow, Make sure the Alexa-enabled device is in Wi-Fi range, Reset the Alexa-enabled device to factory defaults. Thank you for raising this issue. Reply It’s a sinking feeling when Alexa responds with an apology. Last problem: Jan. 6, 2021 at 7:44 p.m. Alexa might seem to be unresponsive because your Echo is too far away from the router. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. Or how to get started with an Alexa smart home? ), setting a bedtime routine with Alexa, or even using fun, advanced integrations with IFTTT. One user, Paul Foster, posted a video of his Echo failing to work. Check the Wi-Fi connection. Whether you’re just setting up your first Alexa speaker or smart display or you’re a seasoned pro looking for advanced tips, VoiceBrew can help. For instructions choose your browser : Fix DNS Problems. Reset the Alexa-enabled device to factory defaults. From time to time, Alexa can go down due to an issue on Amazon’s end. Instead, those commands are beamed up to Amazon’s servers, where they are processed. Alexa, why have you ruined Christmas?The digital assistant is designed to make life a little bit easier but many Britons were disappointed on Christmas morning as they Please let us know how you get on. Just say “Alexa, check for software updates.”. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. Alexa Red ring, says “Sorry, I’m having trouble understanding you right now. Solved: Alexa says “Sorry, I’m having trouble understanding you right now. Skip to content. Not only users and their devices in Germany are affected, but also users from neighboring European countries have responded on Twitter, Reddit and Co. posting error messages. Please try a little later”! Now, remove Voice Services for all voice-enabled Sonos devices under the Amazon Alexa menu in the Sonos app, one room at a time. Echo devices connect to dual-band Wi-Fi (2.4 GHz/5 GHz) networks that use the 802.11a/b/g/ n standard. . Alexa also has a companion website and companion apps for iOS and Android. If it isn't, take steps to restore your internet connection. Ask Alexa for something , here I asked about about the weather. Tap on the Room to choose the option to Remove Amazon Alexa. Issues arise when Alexa loses connectivity to the internet. An engineer's journey with IIS, ASP.NET, and Amazon Alexa. Please try a little later”, there’s most likely a problem with your Wi-Fi. By signing up for VoiceBrew, you’ll receive a free daily email with one actually awesome thing to try with Alexa. Or, visit DownDetctor to see if there are any Amazon outages. VoiceBrew is reader-supported. ." I have several Alexa devices and was having problems with connecting to the internet on one I had just bought. What Is the Amazon Echo Input and How Does It Work? Move it closer to the router and see if this solves the problem. If you are having trouble updating your device, restart it by unplugging it and plugging it back in. Contact; Invalid length for a Base-64 char array or string. If you see the dreaded yellow or amber lights, follow the usual diagnostic steps. Alexa told users that she was "having trouble understanding". – I’ve worked in the IT industry for around 10 years now on and off, from my apprenticeship through to my full-time job. VoiceBrew’s heart and soul comes in the form of a daily tip delivered via email, so start making the most of your Alexa device and sign up for our free newsletter today. A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. Here's how to access Alexa's voice commands on iOS. I tried to reset it but it kept saying the wifi password was incorrect. The Web Management Service could not be started (2147483656) Christine Baker is a marketing consultant with experience working for a variety of clients. Please try again later!” This is how Alexa reacts on many Echo and Echo Dot smart-devices at the moment. Wondering about the best Alexa speakers and smart displays for your needs? But if you are having issues with Alexa, it’s definitely worth checking for a system update. Your Echo might be having a software issue that it can't resolve on its own. Make sure the Alexa-enabled device is in Wi-Fi range. These troubleshooting steps apply to Alexa in use with Amazon products, such as the Echo, Echo Dot, Echo Show, Echo Flex, Echo Auto, Echo Studio, and more. Alexa doesn't respond or says she can't understand you. Make sure the Alexa-enabled device is in Wi-Fi range. Causes of Alexa Not Understanding Errors . Hold up a couple of hours and after that take a stab at asking Alexa something once more Every now and then, Alexa can go down because of an issue on Amazon's end. Michael Archambault is a technology writer and digital media specialist. port135.com Menu. Alexa, why are you not working? You may be able to find your answer there. Alexa keeps saying “sorry, trouble understanding you right now. Disable the Sonos skill in the Alexa app. It was an Alexa cho 3rd generetion. After it speaks so, do you sometimes wonder, “what does red light on Echo show mean”? Her expertise includes social media, web development, and graphic design. Move it closer to the router. Does your Alexa say somewhat a similar or exactly the same thing? Check the internet connection. DO NOT re-enable the skill, leave it disabled. lights up in red and says "I'm sorry, I don't understand right now, try again later" (something like that). As that has not worked, please see this thread here. Alexa can answer questions, tell you traffic or weather information, play news reports, initiate phone calls, play music, manage your grocery list, purchase items from Amazon, and more. 8 Alexa Settings That Will Seriously Upgrade Your Alexa Experience, VoiceBrew 22: The 22 Best Things To Do with Alexa Today. I'm fed up with Alexa. VoiceBrew also publishes comprehensive how-to guides on all the best features and important topics like privacy. Here's what's behind this problem and how to fix it and get Alexa back to work. Remember that your Echo speaker doesn’t transcribe your voice commands on the device itself. For a few weeks, maybe a month, my Echo, upon hearing "Alexa . While reliable, sometimes issues arise with Alexa, and users hear the message, "Sorry, I'm having trouble understanding you right now. To check: Your Alexa device should download software updates automatically when connected to the internet. Restarting the Echo device may be all you need to do. Tap the Echo smart speaker device that’s giving you problems, Check if the device is connected to the internet (if it says “Device offline” at the top, that means it’s not connected), If your Echo is offline, make sure it’s in range of your wifi router and try reconnecting to wifi by tapping “Change” to the right of “Wifi Network”. A simple restart is a tried-and-true tech troubleshooting method. See if your internet is up and running. Please try a little later.” Steps to try: Have you tried turning it off and on again? She says she's having trouble "understanding now (unspecified) and to please try a little later." If so, Alexa won't be able to work. Recently a lot of Alexa users get frustrated when they find out Alexa can't respond to their simple requests and repeats the phrase. But this should not happen to you on a regular basis, so if it does try one of the fixes below. Get the Latest Tech News Delivered Every Day, Alexa Not Responding? “I’m sorry, I … When you buy through links on our site, we may earn an affiliate commission. Sometimes a simple restart works miracles! Turn it off and on. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. Useful if you were missing having these as your alarm due to the BBC dropping support for TuneIn It wasn’t as everything else was working on it. So what's the reason behi Alexa having trouble understanding right now? Hello there. It might be a temporary issue caused by some hardware or software malfunction. Then it comes up in blue with the "Hello" and works. If your Alexa is glowing red and says, “Sorry, I’m having trouble understanding you right now. Make sure you have an active internet connection. Whatever the reason, there are some simple troubleshooting steps to try to fix the issue. You’d be surprised how often this works. You have already taken some good steps in an effort to resolve the issue. The light indicator is red when your device is muted. His work has appeared in Mobile Nations, Amazon’s Digital Photography Review, PetaPixel, and other outlets. Alexa is Amazon's digital voice assistant, which can be used with Amazon devices, including the Amazon line of Echo products. VoiceBrew can help you discover even more ideas for how to make the most of your new Alexa device, from learning how to set it up for the first time, to setting helpful alarms, enabling skills (flash briefings, anyone?! Article from loudfact.com. However, it appears a number of … Check that your device isn't muted. Your Wi-Fi might be available, and the internet might be streaming, but that's no help if your Alexa-enabled device is too far away. … ... "The Alexa service is now operating normally." Whether you’re looking for a general Alexa guide or to upgrade your smart home with Alexa-enabled lighting, or just wondering which products have Alexa integrations, you’ll find the information here. Many times I say Alexa, my Sonos Beam will say “Sorry I’m having trouble understanding right now, please try again later.” But when I say Alexa again right away it’ll work fine. I solve this problem by unplugging and re-plugging it in. If your Echo devices remains unresponsive, follow Amazon’s instructions to reset it. When the Alexa service is unavailable, you’ll get a reply from Alexa saying she’s “having trouble understanding right now – please try again later”. Make sure Alexa is still connected to the internet. Message Metadata contains a reference that cannot be resolved. If Wi-Fi is down, reset it and see if that gets Alexa working again. Restart the Alexa-enabled device. The problem might be on Amazon's end. A glowing blue line should appear, (if it doesn't, skip to How to Enable Alexa), signifying Alexa is ready to hear you. My network is fine so I’m not sure what’s issue. Make sure you're using the power adapter that was included with your device. I wondered if anyone else has had this happen. Amazon offers a wealth of Alexa troubleshooting information along with chat help and forums. Plus, a tip for using Alexa on your phone to control your home from anywhere. “I’m having trouble understanding you right now. They said: "If anyone is having problems with Amazon Echo #Alexa A hard reset got mine working again" Not everyone seems to be having the problem however, with one … 3. I created VoiceBrew to help people get more out of the Amazon Alexa voice assistant. VoiceBrew was created to help people get more out of their Amazon Alexa devices. Find Out What to Do, Kittichai Boonpong / EyeEm / Getty Images, How to Fix 'Alexa Not Understanding You Right Now', How to Fix 8 Common Alexa and Amazon Echo Issues, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix Alexa Multi-Room Audio Not Working or Unreachable, How to Fix the PS5 'Cannot Connect to the Wi-Fi Network' Error, How to Connect Amazon Echo to Your Sonos Speakers, How to Use Alexa's Drop-In for Intercom and Announcement Features. 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