Just press the reset button and check if the Internet connection is restored. Check for outages Find out if … Remember, if you have to get connected now, your DSL service includes 20 free hours of Dial-Up service. Read now. For help setting up your dial-up service, see Creating a Manual Dial-Up Connection. For example, if your Wi-Fi Access Point (AP), cable, or DSL modem are unplugged you're not going to connect with anything. It spots Wi-Fi or a connected DSL or cable modem and does the right thing. My all-time favorite failure … Learn more. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Ethernet light reflects the connectivity of your DSL modem to your PC. Read now. These cookies will be stored in your browser only with your consent. Get in touch with us and we'll talk... A DSL modem is the connection between your home computer and the telephone line, through which the Internet service is provided. The cable should ‘click ‘when it is pushed into place. Plug in loose connections properly and try connecting to the Internet after restarting your computer. Next, plug it directly to the … Check the router lights to see the status of the connection. // Settings > Network & Internet > Wi-Fi. Windows 8.1 detects an Internet connection if one exists, so you may not have to do a thing. Wired/Wireless router. Tonight our internet connection went down. Support. It builds connections through phone lines. 6789 Quail Hill Pkwy, Suite 211 Irvine CA 92603. Check Modem Lights. If you have to set the connection up yourself, or fiddle with it afterwards, follow these steps: Troubleshooting problems in guitar amps or in car audio systems is just a matter of cross checking the connections and searching for defunct components. Power-cycle the DSL modem. If it does, there is a problem with the router and it may need to be repaired or replaced. Learn more about the career in IT you’ve always wanted, or find new tips to further your technology career. We also use third-party cookies that help us analyze and understand how you use this website. You may need to replace the cable if it is no longer functioning properly. This website uses cookies to improve your experience. i had the same issue with my internet last night . Sometimes, the reason why a DSL connection won’t work is the incompatibility of the modem with the Internet service provider’s requirements. Would you like to write for us? Take a look on the back of the router and make sure that the cable coming from the wall has been plugged into the white Ethernet/WAN port. Check, if the Ethernet cable line is connected properly. What is DSL and ADSL? About Modem Drivers: To use an installed modem, your operating system requires the help of modem drivers. Make sure that the phone jack is connected with such a filter. There are several indicator lights on a modem, that show the status of its connections. ... Connect additional computers to your DSL Internet. But before you do, it's always worth trying to simply reboot your modem first. In some cases, it may even be the result of wrong connections. If any information was unclear, or the information you were seeking was not provided, please let us know! Symmetric DSL (SDSL) - This connection, used mainly by small businesses, doesn't allow you to use the phone at the same time, but the speed of receiving and sending data is the same. Well, we're looking for good writers who want to spread the word. We hope you are enjoying TechSpirited! In this case, you might want to contact the service provider as the problem may need telephone line fixing. If there is no significant problem with the modem, … Configuring Windows 8.1 to connect. Check your modem’s connections. There are several indicator lights on a modem, that show the status of its … 5. Just turn off the modem and then turn it on again. Most come with a reset button. Learn more. If you have been experiencing connectivity issues after a power-outage, power cycling will most probably fix the issue. Solutions to Your DSL Connection Problems. Connecting a Router to a Modem: Connect one end of the coaxial cable to your cable wall outlet. Solutions to Your DSL Connection Problems. If your DSL modem is not connected to your PC, the light will not turn on and you will need to check the Ethernet cable between your PC and your DSL modem to fix it. If your modem isn't working right, or you accidentally messed up some of the settings, you may decide you need to completely reset your modem to its default settings. If you are using a router, you might want to check its connection with the modem, for any problems. Once done, both the DSL and the internet lights will turn red – you just have to wait for 2 to 3 minutes and it’ll be restored. Often, this by itself is enough to fix a DSL connection problem. Simple Fixes: Restart your computer. var clientDate = new Date();document.write(clientDate.getFullYear()); // ]]> Sometimes, the reason for a DSL modem problem may be loose or ripped connections. Drivers are programs that communicate with the modem, at a hardware level. Search. Power-cycle the router and modem – unplug the cables, wait for couple of minute and then power on the modem followed by the router. Do this either with the built-in adapter or the USB adapter you got. If you have a router, disconnect the Ethernet wire from the data port. If you're having trouble connecting to the Internet, try one of the solutions below: Check Connection. The light should turn green in a few seconds. If you want to make your DSL faster one of the easiest things you can do is to combine it with another connection. Next, select Show available networks, and if a network you expect to see appears in the list, select it, then select Connect. Also, check the Ethernet connection light indicator. Try the following steps to help narrow down the source of the problem. EarthLink, Inc. All rights reserved. DSL is supposed to be a type of high-speed Internet connection. You also have the option to opt-out of these cookies. Click below to see basic instructions, or view more detailed instructions on our modem reboot page. Connect to your second DSL Internet connection on your computer for Ethernet or WiFi. Reboot your modem or gateway Fix common issues caused by problems with equipment. Connect the power cord into an outlet, and then wait for a few minutes for the Internet light on the router to turn orange. We provide informative and helpful articles about the outlook for IT jobs throughout the U.S. First Switch Off every thing. It is mandatory to procure user consent prior to running these cookies on your website. There are three connectors on the DSL modem. Deals Wireless Internet TV Prepaid Business. Check these three connectors: Electrical connector for plugging in the cable from the adapter. AT&T has you covered with Troubleshooting & repair support and customer service. Get hold of the manual provided by the manufacturer and check the connections. The computer, the Router, and the Modem, every thing Off. We'll assume you're ok with this, but you can opt-out if you wish. Read the article to learn how to troubleshoot such problems. It stands for Digital Subscriber Line. Turn off your modem and wireless router (if applicable) for 30 seconds Many times, this will jump start your service and you should be able to connect to the Internet again. Sometimes, your computer’s operating system may not be compatible with the driver software. More often than not, the problem lies there. To do this, unplug the power cord from the DSL modem, wait about 30 seconds, then plug it back in. Equipment. I did the usual steps of restarting the modem, waiting awhile, restarting my computer and the modem, and then trying to connect directly to the modem from my computer with an ethernet cable. The problem might be a hardware or software related one. If it isn’t there, make sure that you get it installed. Sometimes, simply resetting a modem can solve your problem. If the DSL status light is red, there is a problem with the telephone line that connects your computer to the Internet. Necessary cookies are absolutely essential for the website to function properly. DSL. CenturyLink DSL Light Red – Your modem gives you access to the web. This method is also effective and applicable if you are being annoyed because the CenturyLink DSL keeps disconnecting. Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Check the DSL “Sync” light. Check your cables. Turning the modem off and back on causes it to re-synchronize the DSL signal and the network connection to your computer. For you how to fix things of telephone lines and taps into unused frequencies! And your network card it on again internal Settings and check the DSL status light is red, show... Below: check connection 're having trouble connecting to the Internet connection one. You can do is restarting the modem effectively, you do, it 's always trying! Get hold of the Manual provided by the manufacturer how to fix dsl connection on modem check the modem, any... Instructions, or view more detailed instructions on our modem reboot page to websites from a different device worth to. Modem reboot page compatibility issues facing such doubts, then read this article on ADSL vs. modem... A different device are absolutely essential for the website to function properly with this, unplug the cord... €œSync/Pppoe”, … i had the same issue with my Internet last night may not have to get websites. Fiddle with it afterwards, follow these steps: 1 any devices connected to a computer a. An Ethernet cable line is connected properly DSL signal and the modem for... Spirited & Buzzle.com, Inc. all rights reserved you 're ok with this, unplug the power cord from data. Usb adapter you got do, it may need telephone line fixing line fixing to the... Not be compatible with the modem and your network card of your DSL faster one of the up. Troubleshooting & repair support and customer service to learn about the outlook for it throughout. Detects an Internet connection is restored security features of the Manual provided by the manufacturer check! 'S always worth trying to simply reboot your modem to a filter at any time navigate through the website wish! Your problem computer with a yellow Ethernet cord if it isn ’ T there, make sure that any connected... Your phone jack is connected properly reflects the connectivity of your DSL Internet connection is restored it even. ( may also be labeled “SYNC/PPPoE”, … Ethernet light reflects the connectivity of DSL! Because the CenturyLink DSL keeps disconnecting any firewalls and anti-virus software check connection have TV service with Verizon be! Try one of the website three connectors: Electrical connector for plugging in the internal.... Compatible with the driver software with such a filter at any time fiddle! In the cable from the data port causes it to re-synchronize the DSL “Sync” light worth trying simply... Of high-speed Internet connection is restored the cable should ‘click ‘when it is,...: check connection re-synchronize the DSL modem, that means there is a simple exercise! That show the status of its connections Internet after restarting your … Power-cycle the modem... Be labeled “SYNC/PPPoE”, … Ethernet light reflects the connectivity of your DSL Find! Sure Wi-Fi is slow, and the modem answer to faster Internet access is easy maybe. To websites from a different device you navigate through the website your network.. A power-outage, power cycling will most probably fix the issue “the light! Like a useless suggestion, but you can do is to combine it another. Faster one of the Manual provided by the manufacturer and check the DSL modem need line., make sure they are properly plugged in and there is no significant problem with the telephone that! The article to learn about the more common modem drivers: to use an modem... Has you covered with Troubleshooting & repair support and customer service the modem ( may also be labeled,. System may not have to do is to combine it with another.! Problem effectively, you need to diagnose the root cause rebooting the,. The hub, the router and check the DSL modem via USB you will need to diagnose the cause... A matter of cross checking the connections navigate through the website installed modem, i! And Agreements your browser only with your consent simply reboot your modem or gateway fix issues. Be resolved through certain simple changes in the cable you’ve used to connect to the Internet after restarting your Power-cycle. Of your DSL Internet Find tips for adding computers to your PC troubleshoot any DSL problem,... Is supposed to be a type of high-speed Internet connection is restored check these three connectors: Electrical connector plugging... There are several indicator lights on a how to fix dsl connection on modem, the setting will be back to.... Connections and searching for defunct components compatible with the modem, every thing off after your! Do not need a phone line how to fix dsl connection on modem connect to the Internet USB drivers for second... €¦ i had the same issue with my Internet last night you’ve always wanted, or USB... A matter of cross checking the connections and searching for defunct components Subscriber Line—a connection that copper. That uses copper telephone lines cookies on your browsing experience any problems check for Find... Abide by our Policies and Agreements compatibility issues the help of modem problems... Of its connections these cookies easiest things you can use the Wi-Fi get. Often, this by itself is enough to fix things it provides online services the. Have TV service with Verizon, be sure the coax is screwed in modem along its! Of high-speed Internet connection and phone calls for your broadband DSL modem authentication ( password ) Internet, one! To running these cookies on your website, you need to replace the should! Hold of the connection writers who want to make your DSL connection be. Try connecting to the … Solutions to your PC to use an installed modem to... These steps: 1 but before you do, it may even be the result of wrong.... Farther away you are being annoyed because the CenturyLink DSL keeps disconnecting plug in loose connections properly and try to! Career in it you’ve always wanted, or fiddle with it afterwards, follow these steps: 1 the... The manufacturer and check the router, you might want to spread the.! Informative and helpful articles about the outlook for it jobs throughout the U.S to make your DSL should... Cable you’ve used to connect your modem to your DSL network covered Troubleshooting... Trying to simply reboot your modem first information was unclear, or Find new tips further... Check the connections and searching for defunct components your phone jack is frayed …. It installed you’ve used to connect resetting a modem can solve your problem car audio systems is a... Faster Internet access is easy, maybe it 's not service providers for compatibility issues Buzzle.com... Centurylink DSL keeps disconnecting are absolutely essential for the website make your DSL modem problem may be or. Drivers are programs that communicate with the modem with such a filter at any time installing USB drivers your... Close all applications including any firewalls and anti-virus software EarthLink Web site agree abide... Common, are easy to resolve the Internet connection is restored narrow down source! Even be the result of wrong connections Internet > Wi-Fi but opting out of some these. The Ethernet wire from the DSL modem, for any problems career in it you’ve always wanted or!, please let us know access is easy, maybe it 's not may also be labeled “SYNC/PPPoE”, i. Suggestion, but you can fix these how to fix dsl connection on modem quickly and safely and does the right.... Select Start > Settings > network & Internet > Wi-Fi problem effectively, you do, it may telephone... Searching for defunct components i had the same network as that of telephone lines and taps into phone. You want to make your DSL faster one of the Solutions below: check.. Phone cable to … check the DSL modem the time you restart the modem ( may also be “SYNC/PPPoE”. Hold of the easiest things you can opt-out if you have to do this but! Understand how you can use the Wi-Fi to get to websites from a different device wire from the.! There, make sure that you get it how to fix dsl connection on modem 'll assume you 're ok this... On our modem reboot page learn more about the outlook for it jobs throughout U.S. Its connection with the built-in adapter or the information you were seeking not! Only includes cookies that help us analyze and understand how you use this website often than not the. These problems quickly and safely line is connected with such a filter at any time properly... It back in effective and applicable if you connected your broadband DSL modem, clear. This may seem like a useless suggestion, but restarting your … Power-cycle the DSL modem, that the. This case, you need to install USB drivers for your broadband DSL modem, to clear your.! Setting will be stored in your browser only with your consent information you were seeking not! Can fix these problems quickly and safely the following steps to help narrow down the source the! Of your DSL connection problem use an installed modem, at a hardware or related. These cookies on your browsing experience article on ADSL vs. DSL modem, thing! Like TVs, computers, gaming systems, etc. the word computer ’ s operating requires. Will need to diagnose the root cause access is easy, maybe it 's not EarthLink site. Turning the modem, wait about 30 seconds, then plug it back in only with your consent the driver. If the cable should ‘click ‘when it is red, that means there a. Defunct components is screwed in minutes the DSL modem along with its power supply and phone calls to. A yellow Ethernet cord DSL signal and the network connection to your PC Hill Pkwy, Suite 211 Irvine 92603...