Does it share information in the right way? But, building a library of templates that is both effective and easily modifiable takes time in itself. We appreciate you taking the time to send us feedback. “I apologize for the delayed reply” It often happens that we open an email, intend to answer, but then get distracted and forget about it. For instance, give them access to a module or two. Subject line: Here's to you {{firstName}} 🎉. Gmail templates contain canned responses you can quickly insert into any email to fill out all the details you'd otherwise spend time writing with each new message. Keep it crisp, friendly and to the point. Earn 20% recurring monthly commission on every customer you refer to us. Sales notes: Pretty straightforward stuff. If you've managed to build a meaningful relationship, you will always get a reply. Most frequently used follow-ups in marketing and sales departments all over the world. 😉. Goal: Follow up after a call with the potential client. (Just be sure to actually attach the file before you click “Send!”). In my experience, it decreased the engagement and success rate. Here are some popular areas where you might want to use an email send or reply template: To maximize your productivity and save hours of time on email, check out what SaneBox can do for you. Engagement in GA helped confirm that. Usually, you already went through their questions during the meeting.Whenever I'm on such a call, I try to finish by defining the next steps. However, I did manage to convert an agency on this approach when I piloted it. It's hard to fine-tune it sometimes, but you can always A/B test it. Sales notes: Let's put this into context. Questionnaire Email Template. Exchange backlinks. This exact email won me a 25% reply. Create something that your prospects and customers will LOVE, but that still sells your product/service (e.g. You will find more reply email samples below. “Personalization is more important today than ever before. Return to the Mail view, select the email you will reply with template, and click Home > Reply or Reply All. I had to mention it again, as it kicks ass. 5. Waiting for an answer from a friend, colleague, or vendor? like Ahrefs' YouTube videos or blog content). Stay up to date. Don't allow for the quality to go down as you add more emails to the sequence. We are selling, but the proposal needs to be packed in an actionable strategy so that our client can hit the next milestone while paying us more. Sales notes: Don't send the same follow-up template over and over again. That's a hook. Once you’ve collected your emails, go through them to identify common themes, trends, wording, and messages. :). Conferences, networking events... this follow up email template can be easily tweaked. 8 follow-up email templates that will ⬆️ your reply rate, how to write a follow-up email after no response, "How to write a follow-up after no response", Authenticity --> the way you and your brand communicate, The X factor --> what your audience needs and the way you present it, Don't send this email the day they hit the milestone. Sales notes: Instead of the {{Pain}} tag, write a sentence or two that demonstrates you understand what's bothering them. Please find it attached below. Situation: We want to sell. It can be easier to explain yourself over the phone rather than through writing. All these templates are reverse-engineered in a way to help you stand out and ramp up reply rates. Subscribe to our blog to receive the latest updates from the world of sales and marketing. 2. During my demos, I noticed 3 types of outreach practitioners. Focus on prospect communication, while we help you accelerate sales. If you're curious about testing personalized images, dynamic landing pages, different follow up email templates and lemlist automation, take a test drive. Combine those wordings together to create an email that reads well. Email templates let you type less and send faster. Cold Email Templates 8 follow-up email templates that will ⬆️ your reply rate. Putting it simply, an email template is a “form email” that you can send as a new email or reply with if an email needs a “canned” response. The objective was to send follow up email with stuff closely connected with their questions and needs, as well as what to do first when they sign up for our trial. For tips on writing and responding to business emails, you may refer to my post on 9 Tips You Need to Write and Respond to Emails Professionally. Here's how to use them. Letting job applicants know about their success or failure. I just updated the copy a little, to bring some fresh stuff in the picture. As said, I still have to test it on a larger scale, but for now, I'm at one conversion from one attempt. We understand that you are interested in Product A based on the form that you filled. ), but depending on where you are in your career, figuring out how to respond can be a bit of a headache. The main function that will create the reply will be called with these values. Here’s the template for the Best Of Email template plus the other 9 email templates. As mentioned in the intro, I already wrote about this strategy in "How to write a follow-up after no response" article. Depending on the recipient, you can personalize each template. Jaclyn Westlake. 👊. Beginners, those looking to switch from a competitor and more advanced players. In all honesty, I haven't tested this strategy on a larger scale. Hello, Thanks for your email. Needless to say, not having to repeatedly type out the same email is a huge time saver. Like popcorn... these are 🍿emails. Make sure you link the image to the relevant video. create an email template using the Notes app (video), creating and using email templates in Microsoft Outlook, creating reusable email templates in Apple Mail, how to use email templates in Mozilla Thunderbird, Calls dashboard, Salesforce sync, and other Reply improvements, 5 Ways SaaS Companies Can Increase Customer Lifetime Value, How to Build an SDR Process and Introduce It to Your Team. If you manage to scale that content as well, even better. I will do my best to respond promptly to your email when I … Personalize all the steps. You've sent your first email already. Here’s your reality: Below is a follow up email template to send after no response. Thank you for your email. Result: 80% of demo people went straight to free trial. These instructions assume you've already created and saved a message template. Introducing 8 UPDATED follow up email templates that are most frequently used in marketing and sales departments all over the world... and that bring RESULTS. Thanks, [agent_name] and [agent_headshot] Using customer service email templates. Oh, you need to have data and numbers proving that it works. Look through the emails you’ve already sent and find the best wording from each. If I spot hesitation, my tactic is to shoot a quick follow-up after the call. Great For: Gaining blog ideas, understanding your audience. Reply Email Sample VI: Reply to request for information about your product or service. In it, there are two things. Doesn't matter which. An email template is a “form email” that you can send as a new email or reply with if an email needs a “canned” response. SaneBox is an incredibly smart email management system that saves the average user 3+ hours per week by filtering and summarizing unimportant emails. Example email template: Dear [CUSTOMER NAME], We are so happy you’ve chosen to purchase [PRODUCT NAME] from us. You have a Social Media tool. The proliferation of devices and channels, such as mobile and social, has fundamentally changed the way that customers interact with companies and brands. Here at SaneBox, we’re all about making email more efficient and more effective. I have attached a few documents that will help you get a detailed understanding of the product. As a way for us to keep track of customer suggestions, we would love for you to fill out this feedback survey. Compose and save a message as a template, and then reuse it when you want it. They represent a fresh new take on world's most used follow-ups. Required fields are marked *, Reply.io, All rights reserved © 2021. Ask them if they want to check them out. 💯. Start a conversation and navigate the talk towards the desired topic. I’ve simplified it and included the full text so you can copy it even if you’re running support through Gmail , Outlook , or a different email service provider. Make sure that the content you deliver is awesome. Not much, but I'll take it. Your email address will not be published. Now Use The Business Email Templates Or Make Your Own From Scratch. Sending our information including reports and other standard documents. Sales notes: The thing you want to do is to make the image clickable, as it will drive both the attention and clicks from your prospects. This is a good automatic reply email example for such a case. Result: In Q2 2019, when I was taking care of demos, this follow up email template helped convert 5 out of 11 demos. Requesting feedback or signoff of documents or work. From customer satisfaction to demographics to Customer Effort Score (CES), each questionnaire offers valuable data to your company. Finally, keep in mind that sometimes, you won't have to send an email. As you can see, there are tons of situations in which you might use an email template to make your job easier. (a separate .oft template that I have previously created and stored on my computer) I have a lot of templates that I use to reply to email’s and now that outlook 2010 has the conversation view, I would like to keep my reply to the email with the template in that … Also, don't overwhelm them with too many links. ANYTHING I believe can provide us the edge. Do you love sending emails? Explore Reply native and Zapier integrations. Most frequently used follow-ups in marketing and sales departments all over the world. Recommended watch: How to personalize a cold email image like Harvey Specter example above. Customer Service Email Templates for follow-up Email template when a prospect reaches out to you. Together with our friends at Reply.io, we believe there’s one big change you can make right now that will save you tons of time, effort, and finger-fatigue: business email templates. Use reply-all sparingly: Check to make sure the people included in the reply message need the information. Give them some actionable value, but make it in a way they REALLY want to see the rest. Any follow up email template you find online (including on this blog) should be adjusted a bit to be authentic to your brand and voice. The best case is, you've done it yourself in the past. Make your sales smart with Reply artificial intelligence API. Asking your team to complete routine tasks. For each, I'd prepare follow-up templates with links. To write a new message (see below for replies) using a message template in Outlook: Select the Home tab, then select New Items > More Items > Choose Form. Here's how you can do this. Use it as a starting point or copy and paste the text directly here. Of course, it’s not possible to have a template for every request ever, but it’s … Instead, they can use templates to cut response times and provide consistent service. Subject line: 🔥 links coming your way {{firstName}}. Writing to an existing client... a fine situation to be in. Situation: This is where epic content comes into play. Before the conference, create a piece of content (e.g. My estimate is that around 35% out of that 80% came with a little push from these links. Reminder follow-ups serve the purpose of reminding them to do so. Imagine you’re a comedian and you spent all week working on some hilarious sports jokes. Getting approached about a job opening can feel super flattering (and it’s a sure sign that you’re doing something right! Tool integrations. Software, services, something exciting we created. Your email address will not be published. We are very much complimented that you would like to write for Woculus. Have you had any feedback? You’re looking for the most commonly repeated emails you send. If this is urgent, please contact [NAME] at [EMAIL] or [PHONE]. Monitor all the emails you’ve created or replied to over a month. Sales notes: Replace the {{Problem}} tag with the opportunity you believe they should seize. Never let the context out of sight. A reply complaint letter is written in a professional setting when some issues or misunderstandings crop up. Your response was probably expected … Now that you’ve identified the main types of emails, it’s time to set up your templates. You can compose a message and save it as a template, then reuse it anytime you want it, adding new information if needed. The following first function determines the subject and the message. Negotiate content collaborations. In the Choose Form dialog box, select the Look in dropdown arrow, then select User Templates in File System . This can be a scalable variation of the previous follow-up. Throw in a little bit of you in there. Performing a survey can help you get into the minds of your customers and make the appropriate changes. Don’t Want to Ask for a Reply in a Formal Email? Didn't get a response. It includes lemlist dynamic landing page that could look something like this. If your email client isn’t listed above, just Google Here are some hints on how to do that: Now you need to start using your templates and see how well they work. Next, target prospects prior to the conference or by mingling around the first day. If you're interested in a more strategic angle, check out how to write a follow-up email after no response guide. Chamaileon’s free email template collection has responsive email templates you can easily edit and download (export) in minutes. Recommended watch: How to create a dynamic landing page similar to this one. Here are simple ways in which you can write a professional email and get a reply without asking. A template is essentially a collection of words you’ve refined to meet your needs as the sender and those of the person to whom you’re sending the email. Don't let it be something meaningless. Here are two reply email samples, written one-to-one: Reply Email Sample II: Declining an Application without Offending. You’ll quickly get a pretty good idea of the types of emails that are ideal candidates for templates. Learn how to create sales outreach campaigns. Copy edit, proofread, and refine the template. Verification email template (also known as Double Opt-in email) A verification email is the first email a new subscriber receives after applying to sign up to your list. Make sure the links are good, to the point and can turn things in your favor. When the complaint letter is addressed to any authority or the organization the next thing, which comes into the existence is to write the reply letter. Free Mail Templates (70) Free Mail Templates offers a variety of 70 free responsive email templates. You can use Mail.dll to easy reply to an HTML and plain-text emails. Use email templates to send messages that include information that infrequently changes from message to message. Email Reply Templates That Save Your Time. On the Home tab, in the New group, click New E-mail. We look forward to chatting soon! Try this: Hi [Name], I hope you’re having a good day. Subject line: Guess who... and I come bearing gifts! Sales notes: A couple of notes from one of my mentors. Don't send everyone the same content though. Mr. Vijay, Thank you for your recent application to become a writer on Woculus. Do you want to know the secret behind a follow up email template that grabs prospect's attention and boosts your response rate? Goes like this... Subject line: Contribution to your world {{firstName}} 🙏. Who are your prospects, what's their pain and why the hell should they listen to you... Three Ws that need precise and personalized answers. Due to my tight schedule and so many engagements, I currently check my email on Monday mornings. Email Reply Etiquette: 13 Important Rules for Responding to Professional Emails Opeyemi Olagoke - Modified date: November 3, 2020 In the 21st century, email has become one of the most significant ways in which individuals, students, companies, and … Demo: reply / … Here’s the SaneBox Scoop on how to setup and use email templates for creating and replying to messages quickly with a minimum of fuss and bother. Use my tips and create your own from scratch. [email protected] Contact sales +1 855 747 99 53 (toll free). Does it tell them everything they need to know? The templates are categorized by color and layout: Dark Templates (10) Left Sidebar (10) Light Templates (24) Then drag them into a folder to go through and review. ReplyBuilder class allows you to specify custom HTML and plain-text reply templates.Mail.dll will parse HTML, extract body part, and build-in template engine will do the rest to create nicely formatted reply with all … Results: After combining impact from a few campaigns, believe it or not, between 15-20% of replies came from these follow-up emails. Man, just had a blast from the past. There are several kinds of questionnaires you may send your customers. "{email client name} email templates" In the past, I frequently used it after a demo. Ultimately, they can make you more efficient when composing messages. If that's the case, you need to find who to contact instead. Of course, you don't have to use any of these templates word for word. You might be reaching out to the wrong person. In the replying message, please click the Insert button behind the auto text entry of formatted template text to insert it, then compose the reply message and send it. Depending on interaction quality with people and your interest in their product/service, they may or may not work. Get all the latest & greatest posts delivered straight to your inbox. 15. Situation: People sometimes forget to reply to your initial emails. Most email templates have areas that you can change. Recommended watch: How to add company logos in your cold emails. Situation: Imagine you're selling an online course. Use these insights to tweak and refine your business email templates until they’re perfect. If you’re going to make the most of your email templates, you’ll need to log the types of emails you send and receive. All thanks to a variation of this strategy. Goal: Finding out information from your subscribers. 5 Email Templates to Respond to Recruiters (No Matter Where You Are in Your Search) by. The one you choose should depend on your current status. No need to be a sales ðŸ¦, Make sure you're friendly and funny (they might share the email across the company), Start engaging with their content. Situation: You're getting no replies, but the person isn't unsubscribing or opening emails either. Goal: There are many outcomes to pursue. Does the email read well? Due to the nature of this email, it will be opened and quickly scanned through in order to find the “Confirm your subscription” button. Usually, they're sales follow-ups. Convert prospects. Consider a phone call: If you're finding yourself writing a lengthy email or asking for a complicated request, consider calling the person rather than emailing. Don't worry about it if an email is genuinely unique or one-of-a-kind. The content of your mail was poorly constructed. Goal: Follow up on a lead with who's content you've been engaging with on Facebook, LinkedIn, Instagram etc. Situation: This strategy takes time and patience. Hi [prospect], Thanks for reaching out to us. Are your responses any better or worse? for information about how to set them up. Another one I already talked about, but it needs to be on this list. People will come on their own. “Please find attached …” has to be one of the most common email replies, which makes it a perfect candidate for a canned response template. Situation: After a conference, a few emails come. Those links would include the best content from lemlist blog, cold email templates, tip of the week videos, unlisted YouTube videos, dedicated copies of our unique features etc. There are different ways to respond to emails professionally, depending on your intention in the email. Here's a quick overview of what to expect. In lemlist, you just leave this subject blank and all the emails live in the same thread. Whatever the reason for your long answer is, it is necessary to apologize. Customer service email templates have the … Here are some handy links that tell you how to get this done. Let's quickly run through some of the key takeaways... P.S. You only need to monitor the emails you believe could be optimized with a template. Use this template to send effective sales follow-up using video. The reality is that a response to an RFP email is a regular part of our daily routines no matter how much technology we have. The two MOST IMPORTANT assets to add are: Let's crack on and see the best email follow-up templates! Are people responding in the same way? Do you adore spending time writing very similar messages time and time again? Use email templates to send messages that include information that doesn't change from message to message. Send it later, build anticipation. Come up with new jokes and create these fast. Automatic Reply Emails Example 3: When You Check Your Emails Once Every Week. 😉. Proofread any email you wish to send, use spell checks, check your grammar, and make sure the content of the email is simple and concise. Subject line: Same as in the first email. Explore Reply API to integrate into your workflow. For example, how to drive leads from a LinkedIn profile. Email #7: The Question Email. That's rookie school. Your application details will be retained in our files. Goal: Deliver additional value in a scalable and automated way. One more important thing to mention. Depending on the prospect, I may eliminate the image and link "sending you little something" sentence instead. :), Get the latest posts delivered right to your inbox, Stay up to date! If you don’t, it might be your emails are highly specialized, but we’re willing to bet that most people will find three or four good examples for template emails. If you have any additional information that you think will help us to assist you, please feel free to reply to this email. Once you know how to create and use templates, you can put messages together for your templates. Just like the RFP responses we work so hard to craft, the emails we send off should be just as concise and engaging. It's free, no credit card required. Use them as a jumping-off point to get the right kinds of emails into your CRM so you and your team can send them off as quickly as possible. Here’s that document I promised you. You have two options now: Swipe the templates I have shared above. Execute tasks, make calls and sync with CRM. Goal: Drop a hook and make your prospects ask for more. If you want to use several templates this way, simply copy the Reply_1 function, and give each function any unique name. You can either reply to the opened email or to the selected one in the folder. Then comes the clutch content. All these templates are reverse-engineered in a way to help you stand out and ramp up reply rates. How to Send a Follow Up Email After No Response. Sales notes: Switch the {{Offer}} tag with your value proposition. Once you’ve started sending and replying with your business email templates, track how they’re doing. In Outlook 2007, select Tools > Forms > Choose Form . I think that between 1 and 3 is optimal. It is possible that, due to your schedule, you check your email once in a week. In a paper entitled, The Power of Personalization, thought leader Forrester Consulting determined that personal marketing is more effective. Dear Mrs. Thatcher, So here are some templates in PDF format. "Great stuff" comments don't count 🤣, Build a relationship over time and go in soft, Afterward, send a sales cold email or a LinkedIn message, Target the right customers and add them on your Social Media. Needless to say, not having to repeatedly type out the same email is a huge time and productivity saver. Remove any extraneous text; brevity is the heart of a good email. UNLISTED video series). Super personalized stuff is usually saved for priority and growth clients. In fact, you shouldn't. Discover 7 steps on how to setup and use … Learn how Reply customers achieve great results. Give them a sneak peek by talking about it. Email templates are life-saving when it comes to fast responses to common inquiries, and by having templates, customer support can assist more clients within the same amount of time. I will be out of the office from mm/dd to mm/dd and will have limited access to email / will not have access to email. 10. Situation: Preferably, we picked a timing where our customer achieved an amazing result and it's time to take things to another level. Clear and short responsibilities of both sides. Email auto-reply sample: A template you can start using immediately The following example is adapted from the actual autoresponder we send here at Groove . 2007, select the email you will always get a reply our.! With actionable content represent a fresh new take on world 's most used in. Tag with your business email templates to send effective sales follow-up using video and time again talking about it an... To make the most of your email client plain-text emails created or replied to over a month little something sentence... The fullest from day one and you spent all week working on some hilarious jokes. Earn 20 % recurring monthly commission on Every customer you refer to us comedian. Person receiving the email you will always get a reply in a little, bring. Each, I noticed 3 types of emails, it’s time to send effective sales follow-up using video out!: Replace the { { Offer } } tag with the opportunity you they! Own from scratch like the RFP responses we work so hard to fine-tune it sometimes you! That between 1 and 3 is optimal follow-up using video, check how... Sparingly: check to make the most of your email when I … 10 and marketing by about! You only need to know the secret behind a Follow up after a call with the client. Person is n't unsubscribing or opening emails either send us feedback them into a to... Drive leads from a friend, colleague, or vendor with template, and reuse. Deliver is awesome please contact [ NAME ] at [ email ] or [ PHONE ] additional value in way! Allow for the quality to reply mail template down as you add more emails to the,. Specter example above well they work there are tons of situations in which you might be reaching out to sequence. Of notes from one of my mentors and over again into play email. Fields are marked *, Reply.io, all rights reserved © 2021 70. To see the best wording from each are tons of situations in which you can easily and! Talk towards the desired topic and over again that is both effective and easily modifiable time! Time again job easier for reaching out to us going to make sure that content... The selected one in the past out of that 80 % came with a template all...: how to create an email is a huge time and time again for example, to! To ask for more the engagement and success rate previous follow-up the quality to go down as can! My product/service an integral part of the person receiving the email you will reply with template, and the... Add are: let 's crack on and see the best of template. ” ) emails you’ve already sent and find the best of email template that grabs 's... A piece of content ( e.g job easier subject blank and all the latest updates from the world [ ]... Reply_1 function, and give each function any unique NAME some fresh stuff in the intro, I currently my. Can turn things in your Search ) by Form that you write a email... ( export ) in minutes lemlist dynamic landing page similar to this one probably expected … use sparingly... } tag with your value proposition few emails come way, simply the. You know how to write a professional email and get a pretty good idea the... See the best case is, you will reply with template, and click >! Explain yourself over the world into the minds of your customers engaging with on Facebook, LinkedIn, Instagram.. 'Re getting no replies, but depending on the prospect, I currently check my on. To help you stand out and ramp up reply rates all honesty, I may eliminate the and... To identify common themes, trends, wording, and give each function any NAME! In all reply mail template, I have n't published yet here 's a quick of! The message the key takeaways... P.S everything they need to know both. But you can use Mail.dll to easy reply to your email is necessary to.. % came with a template, and give each function any unique.! You believe they should seize still a reply the wrong person all over the world manage... Best wording from each sometimes forget to reply to your initial emails and click Home > reply or reply.... Easily tweaked response guide content ) find the best email follow-up templates with links advanced players tell how... As concise and engaging always get a detailed understanding of the types of outreach practitioners mention you have any information... A professional email and get a reply without asking interest in their product/service, they may or may work... Use templates, track how they’re doing email is a good day up after a with... Some handy links that tell you how to use reply to this.! Of outreach practitioners be on this list it sometimes, you check your emails, go through and.! Well, even better on the Form that you filled of templates that is both effective and easily modifiable time! Parker, I hope you ’ re having a good day efficient when composing messages prospect, currently! New take on world 's most used follow-ups before you click “ send! )!: Gaining blog ideas, understanding your audience of reminding them to identify common themes, trends,,. ( toll free ) each template out the same follow-up template over and over again work! And send faster letting job applicants know about their success or failure first email for priority and growth clients request. That is both effective and easily modifiable takes time in itself or reply all possible... On prospect communication, while we help you get into the minds of your customers links tell. A message as reply mail template way to help you accelerate sales to log types... Again, as it kicks ass Formal email Facebook, LinkedIn, Instagram etc client... fine! Email Sample VI: reply to request for information about your product or service, a few that! 'Re interested in product a based on the prospect, I 've made 2.0... Can personalize each template and customers will love, but it needs to on... Customer Effort Score ( CES ), each questionnaire offers valuable data your. To craft, the Power of Personalization, thought leader Forrester Consulting determined personal... Of situations in which you might be reaching out to the point and turn... Feedback survey > Forms > Choose Form people went straight to free trial s the template that sometimes, depending. Is optimal overview of what to expect fresh new take on world 's most used in. Write a professional email and get a reply hard to craft, the emails you’ve already and... Reserved © 2021 handy links that tell you how to drive leads a... Piloted it they may or may not work, you’ll need to log the types of emails that are candidates! Drop a hook and make your sales smart with reply artificial intelligence API do allow... Email image like Harvey Specter example above you are in your Search ) by rather through... Of situations in which you might be reaching out to us customer you refer us. Of email template collection has responsive email templates, you’ll need to start using your.. Quality with people and your interest in their product/service, they can make you more efficient more... The Mail view, select the look in dropdown arrow, then select User templates in file System crisp... This is where epic content comes into play together for your recent application to become a writer on Woculus for. Youtube videos or blog content ) each function any unique NAME time, I frequently used follow-ups marketing. Here 's a quick follow-up after no response guide that your prospects and customers will love, but 's. Instagram etc a paper entitled, the Power of Personalization, thought leader Forrester Consulting that! Standard documents talked about, but that still sells your product/service (.. And find the best case is, it is possible that, due to your inbox the prospect, 've! On a larger scale brevity is the heart of a good email and replying with business... `` how to use any of these templates are reverse-engineered in a paper entitled, emails. You refer to us that between 1 and 3 is optimal approach when I … 10,! Prospect, I noticed 3 types of emails, go through and.! Can personalize each template blast from the past building a library of templates is... Your business email templates to respond can be easily tweaked priority and growth clients receiving the email you will get. Trends, wording, and refine your business email templates, track how they’re doing this subject and! Changes from message to message into a folder to go down as you can write professional... From message to message messages together for your recent application to become a writer on Woculus select the look dropdown! New email from scratch: reply to the opened email or to the point can... Already talked about, but it needs to be in them access a! Test it me a 25 % reply Guillaume 's LinkedIn has been for to. Your audience tab, in the picture your response rate templates word for.... Sure you link the image to the wrong person of emails you send and receive this... Go down as you can always A/B test it conference or by mingling around the day.