Add a song to your Prime Music library: "Alexa, add this song." Press and hold the device’s “Action” button. Video: Reset Your Echo Dot (3rd or 4th Generation) Here’s how: Open the Alexa App. No matter which Echo device you have, you can reset it with the Alexa app. I t has a light-weight blue icon with a white circle thereon. 3. If you don’t already have it, you can find it on the App Store or the Google Play Store. I did the reset for 30 seconds to make sure it stuck. Note that the unit has no physical restart / reboot button. Just unplug the power adapter from the device or the outlet and then plug it back in. Nor can you remotely restart it via the Alexa app. you’ll reset your Amazon Echo using the Alexa app or using the acceptable button combination on the Echo device. When the ring light shows orange for the second time, Alexa is now in setup mode, and you can release the “Action” button. No Restart or Reboot Button on Echo Dots. The ring light should turn orange and then blue. Restart your device first to see if it resolves the problem. To do this, first, open the Alexa app. You can reset Alexa using either the phone app or the web app found at: https://alexa.amazon.com. 1.Open the Alexa App on your laptop, mobile, or tablet. Resetting your Alexa device depends on the type of device you own. The first is through the Alexa app and the second is using physical buttons on the device. See also: Top best Alexa skills. However, even as Alexa becomes a common addition to our homes, many of us are still unsure of using it. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. Tap the Devices icon. Restart song: "Alexa, restart." However, I decided to hold down the play/pause button as I opened the Echo Remote dialog in the Alexa app. That is, power it down for some seconds, then power it up again. After about 15 seconds, the Amazon logo should appear on your screen to show it has performed the reset. This section will be easy to find since it has the words Wireless, or Wi-Fi on it.. Also, it’ll have a button that says Change at the right part of it, in the color blue, signaling you that it’s where you can change the settings for your internet connection. If you want to do it remotely, there is a way to factory reset an Amazon Echo from the Alexa app. Thanks for your reply. This is the house-shaped icon in the bottom-right corner of your screen. 1. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Factory Resetting Your Amazon Echo Using the App. How to reset Alexa device. You are basically at the last step on how to reset Alexa WiFI where you won’t have to follow anything. Following the standard directions in the Alexa app didn't work. Therefore, here is a guide on how to reset the Alexa device in case you are having trouble with it. 2. Restart the Alexa-enabled device. How to Reset Alexa with the App. After the Alexa voice told me what to do the remote was instantly seen. Now tap ”devices”.It is located in the lower-right corner of the Alexa app.. 3.After tap it will show you options. The remainder of this guide walks you through those steps. So currently, the only way to restart Echo Dot is to power cycle it. Launch the Amazon Alexa mobile app. To reset your 3rd-generation Alexa-enabled speaker: 1. 2. How to Reset Your Echo Device With the Alexa App. There are two ways to factory reset your Alexa device.