I tried your #1 & #2 with no luck. you don’t bend the connectors, you gently flex the strip that the connectors are on – its the strip that has the magnetic fixing in this is so that the connectors make full contact with the mating parts, I just wanted to thanks Patrick as well! Jun 24, 2010 . Press and hold the Power button until your iPad restarts. I very carefully bent it so it was straight again and immediately it all worked again. Like this, tape=—- connectors….. If your iPad does not have a Home button. Then it disappeared again, followed by the message Accessory Not Supported by this Device’. More often than not, updates are rolled out to fix certain bugs and issues especially like when your iPad Pro’s Smart Keyboard says “This accessory is not supported by this device”. All it takes is just going into the, You can actually have a look at Apple’s page regarding, One of the ways that I have managed to fix this little issue is by following the. Required fields are marked *. Have tried a few other fixes, too, and nothing has worked. Release them when the Apple logo appears on the screen. Now press and release the Volume Down button. 4. Unfortunately, this did not work for me. iPad Pro Smart Keyboard Says “This accessory is not supported by this device”: 6 Ways. I also went into the settings under ‘Keyboards’. We would like to touch base with you and check if you're still having problems with your Combo Touch keyboard… The middle pin appeared worn down. Likewise, you may get also “this accessory may not be supported”. Why is your iPad Pro showing this keyboard error message? Comments 10 comments. I had no issues until my iPad Pro automatically updated to iOS 13 even though I had it set to manually update. Brilliant! You can get a Genius Bar appointment and see if the … It worked like magic. Save me some bucks! You saved me from a lot fustration! Just got your iPad and don’t know how to restart the iPad? Then insert it into your iPhone or iPad and check if the “This Accessory May Not Be Supported” doesn’t appear again. Which is very frustrating considering I spent $160 for this keyboard and only got a year’s use out of it before it started messing up! Not sure, but either the magnet or the reset took care of it (so far, so good.) You can turn off your iPad Pro by going to Settings > General> Shut Down. I did the magnet trick (#3) and the clear the debris from the smart connector using compressed air (#4) and am no longer getting the error!! Previous Post Previous Best iPad Pro 10.5 Keyboard Case 2017: iPad Pro 10.5 Bluetooth keyboard cover – Apple iPad Pro 10.5 keyboard case Next Post Next What to expect from WWDC 2018: new iPad Pro, MacBook, iOS 12 Mine was (barely) and I got a new Smart Keyboard for free. Step 4:  Finally, you should see a small, spinning wheel right at the center of your iPad’s screen before it shuts down. THANK YOU! pad pro 2019. Oh well, Apple service centre here I come. Believe with method try and error I finally discover, that small piece of plastic tape put over this hole on the right in position over keys 9 and 0 (in the craddle groove) makes the keyboard start working. I had all all this nonsense with my iPad Pro and its keyboard after about a years use. Came back, tried to reconnect the iPad to the keyboard, and voila … no “dingdingdingdingdingding” noise and the keyboard works! I will see an Apple Genius person when I am next in a city that has one. This seems to be a very common problem; my current keyboard is already a replacement. Mine does not have connector strip, just three pins! I cleaned and cleaned again. You can also choose to pay a visit to your nearest Apple Service Center to see if they fix it, especially if your device is still under warranty or Apple Care. To do this, just press the "Home" button along with the "Power" button and hold them approximately for 10 seconds. However, this is not true for this problem. Holy moly, thanks Patrick! Forced restart. Some Charging Accessories Not Working With iPad Pro Magic Keyboard. I tried everything and was going to make an appointment at the Apple Store before coming across this article and Patrick Walker’s suggestion that maybe the magnetic strip had become bent. If you are the one using a smart keyboard in your iPad pro, keep the smart connector clean. Apple doesn’t care. They wanted me to buy another one. Then it disappeared. o Press the power button and hold it until your iPad shuts down and opens up again. You are a lifesaver, this did the trick for me! We found that many of the keyboards that were giving the "This accessory is not supported by this device" message finally stopped working on ay iPad. I wonder why apple has no knowledge-base on this. You can proceed to press the On/Off/Sleep button once again to turn it back on. If you see an ‘Accessory may not be supported’ alert. Logi_Matt 12 May 2020 16:25; Hi Ruban Maher, Thank you for reaching Logitech! Need support. The slight bending of the connector worked. Then go ahead press and hold down on the On/Off/Sleep button that is located to the top right-hand corner of your iPad. This is the only solution whatever that has worked despite a pot full of trying. Told me to buy a new one. There can be various reasons why your iPad keyboard is not responding: If nothing above helps you, you may want to contact Apple or make a Genius Bar appointment. Unable To Use Keyboard Dock/Accessory Not Supported? For folks with problems on Apple’s Smart Keyboard and iPads, try remagnetizing the magnets! Copyright © 2016-2020 Saint. Hi everyone! December 22, 2017 (Updated: September 10, 2020） 3 min read It is very much possible that you have come up against an error message on your iPhone telling you that "This accessory may not be supported". Taped over the slight silver showing on the strip. Could Not Set Up Apple Pay, An error occurred while setting up Apple Pay, Fix, How to Fix iPhone Keypad not Working During Calls, What You Can Do with an Apple ID without an Apple Device, Your Computer was Restarted Because of a Problem: How to Fix Kernel Panic on Mac. Thank U I did the same and it worked. I have to tell you, that the force reset as my IPad has a home button worked for me, saved me 160 bucks is what quote i received from apple, and 25 minutes talking with Tech Support. Bending it worked for me too! I was about to head to Apple Service Center when I saw this post. Grab the bottom left and right corners of the iPad and without removing it from the slot above the numbers, slightly wiggle it back and forth so that the contacts rub against each other just a bit. Is this what you all tried or should it be the opposite way? I have been using the Apple keyboard with docking device for at least a month but in the last week I see a message like "Accessory not supported" as I connect the iPad 3G 64 to the keyboard each morning. I agree with Ruben above, excellent advice: just that little pressure, lifting the connectors and the keyboard is fixed. If your iPad doesn't detect your Smart Keyboard Folio or Smart Keyboard or you see an "Accessory not supported" alert on your iPad, make sure there's no debris or plastic covering on the Smart Connector pins on the keyboard or the Smart Connector on the iPad. Will never know how that happened, and will see if moving it to the “on” position, stops the issues not only with the message, but also if it restores how well it works as well. Also, try these steps: After reading your response, as you indicated, I checked my settings > accessibility > keyboards, and the selection button for using an external keyboard was in the off position! I figured out a possible solution for those who have tried everything. Update and try once again. Long may it last. Your Lightning Cable may produce a similar error if it is not MFI certified. Tuesday May 12, 2020 3:13 pm PDT by Juli Clover. . Can’t believe i was struggling for so long gosh Works for me! Firstly, Check if your iPad is Updated. I tried the reboots & ‘rubbing’ the magnets, but didn’t yield any benefit. However, Apple has other warranty programs (e.g., Quality Program, Repair Program, etc), even if your device is out of warranty. You can actually have a look at Apple’s page regarding what’s new with each new update. Try gently cleaning the Smart Connector pins and contacts. Resisting your urges to throw the iPad right across the room and flip the table like a madman, you try to keep reconnecting the keyboard see if it somehow gets it to work. Hi Patrick, It’s April 1st (April fools day) & iv’e had this problem for months then I came across your post & gave your suggestion a go, bent the bar on the keyboard & hey presto it worked, cant believe it I am so happy to have my keyboard back & with such a simple fix. Omg! I 'm also facing the same issue with my MIDI keyboard and a not original USB to lightning generic adapter. Grateful to be able to use my ipad smart keyboard again! I’ve had my iPad and keyboard for at least 4-5 years. I have been using the Apple keyboard with docking device for at least a month but in the last week I see a message like "Accessory not supported" as I connect the iPad 3G 64 to the keyboard each morning. She is a longtime Mac and iPhone user and holds a Ph.D. from the University of Illinois at Champaign-Urbana. 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